Privacy Policy

Section Title

Last Updated: 05.07.2021

At Archidea we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services. We respect your privacy and are committed to ensuring that your personal information is protected in accordance with applicable data protection laws.

By using our website and services, you agree to the terms outlined in this policy. If you do not agree with the terms, please refrain from using our website.

1. Information We Collect

We collect various types of personal data from you when you use our website or services. This information may include:

a. Personal Identification Information:

Name: Full name to identify you as a customer.
Email Address: For communication purposes, including updates and support.
Phone Number: For contact regarding services, orders, or inquiries.
Mailing Address: To process transactions, deliver services, or send marketing communications.

b. Technical Information:

IP Address: The IP address used to access our website, which helps identify your device.
Browser Type and Version: Information about the web browser you use to access our site.
Device Information: The type of device (desktop, smartphone, tablet) and its operating system.
Pages Visited: Data on how you navigate our website, including time spent on each page.

c. Payment Information:

Payment Methods: If you make a purchase, we collect payment details such as credit card numbers or other payment methods. Payment information is securely processed through third-party services and is not stored on our servers.

d. Communication Information:

Emails and Messages: Any messages, inquiries, or requests you send to us through email, contact forms, or other communication channels.

e. User-Generated Content:

Reviews and Testimonials: Information provided when submitting reviews or feedback on our services.

2. How We Use Your Information

We use the personal information collected for the following purposes:

a. Providing Services:

To offer and manage the services you have requested from us, such as home renovation and building services.
To fulfill orders, process transactions, and manage payments.
To provide customer support, including resolving any issues, complaints, or inquiries you may have.

b. Improving Customer Experience:

To personalize your experience by tailoring our services and content to your needs.
To monitor usage patterns to improve our website functionality, content, and design.

c. Marketing and Communication:

To send promotional emails, newsletters, and offers about our services, which you may find interesting. You may opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
To send important updates, including changes to services, terms, or privacy policies.

d. Legal and Compliance:

To comply with legal obligations, regulations, and industry standards.
To protect against fraud, security breaches, or unauthorized access.
To enforce our terms of service or resolve disputes.

e. Research and Analytics:

To analyze website traffic, usage patterns, and other technical information to enhance our site’s functionality.
To gather insights into customer preferences and improve our marketing strategies.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your data in the following circumstances:

a. Trusted Service Providers:

We may share your information with third-party service providers who assist us in operating our business, such as payment processors, marketing agencies, web hosting, and IT support services. These third parties are required to protect your data and only use it for the services they provide to us.

b. Legal Compliance:

We may disclose your personal data if required by law, such as in response to a court order, subpoena, or legal obligation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

c. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal data may be transferred as part of the transaction. We will notify you of such changes and outline how your data will be handled.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website.

What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and provide personalized content and ads. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted).

How We Use Cookies:

To enhance website functionality and personalize your user experience.
To analyze website traffic and track usage patterns.
To deliver targeted advertising based on your interests.

You can control cookies through your browser settings, including blocking or deleting cookies. However, disabling cookies may affect the functionality of certain features on our website.

5. Your Rights Regarding Your Data

As a user, you have certain rights regarding your personal data:

a. Right to Access:

You can request access to the personal data we hold about you and obtain information on how we use and share that data.

b. Right to Rectification:

You can request correction of inaccurate or incomplete personal data.

c. Right to Erasure (Right to be Forgotten):

You can request that we delete your personal data, subject to certain conditions and legal obligations.

d. Right to Restrict Processing:

You can request that we limit the processing of your data under certain circumstances, such as when you contest the accuracy of the data or object to its use.

e. Right to Object:

You can object to the processing of your data for marketing or other purposes.

f. Right to Data Portability:

You can request to receive your data in a structured, commonly used, and machine-readable format, or transfer it to another data controller.

To exercise your rights, please contact us at:

Email: archidea.co.uk@gmail.com
Phone: 0113 350 0694

We will respond to your request within a reasonable timeframe, as required by law.

6. Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control, and secure storage practices.

However, please note that no method of transmitting data over the internet or storing data is completely secure, and we cannot guarantee the absolute security of your information.

7. Links to Third-Party Websites

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the updated date at the top. We encourage you to review this policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Archidea
Email: archidea.co.uk@gmail.com
Phone: 0113 350 0694